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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ROSSO products

The group "New Technologies" offers for review the products of the plant ROSSO: contact grills, induction cookers, deep fryers, planetary mixers, blenders, spiral dough mixers, band saws, meat grinders, potato peelers, slicers, boiling pots, ice makers, bins bonets, vegetable slicers, refrigerator tables
  • Induction cookers ROSSO
    Induction cookers
    C3514-SW, C3517-K, C7005-S, etc.
  • Pizza ovens, microwaves ROSSO
    Pizza ovens, microwaves
    HEP-1ST, HEP-2ND, etc.
  • Grills, frying surfaces ROSSO
    Grills, frying surfaces
    HEG-813, HEG-811E, etc.
  • Pancakes, waffle makers ROSSO
    Pancakes, waffle makers
    HCM-1, HWB-2S, etc.
  • Deep Fryers ROSSO
    Deep Fryers
    HEF-4L-2, HEF-6L, etc.
  • Rice Cookers ROSSO
    Rice Cookers
    ERC-10L, ERC-13L, etc.
  • Mixers ROSSO
    Mixers
    B5S cake, B7S cake, B10S, etc.
  • Blenders and mixers for cocktails ROSSO
    Blenders and mixers for cocktails
    BY-767, BY-999Z, etc.
  • Dough mixers ROSSO
    Dough mixers
    RH-20, RH-30A, RH-30AT, etc.
  • Saws for meat ROSSO
    Saws for meat
    J-210, J-310, etc.
  • Meat grinders ROSSO
    Meat grinders
    TT, TC, HM, HFM, etc.
  • Potato peelers, vegetable cutters ROSSO
    Potato peelers, vegetable cutters
    ATP-15, HLP 15/20, etc.
  • Slicers ROSSO
    Slicers
    250ES-10, 300ES-12, 220ES-8, etc.
  • Boilers ROSSO
    Boilers
    WB10pl, WB15DB, etc.
  • Ice makers ROSSO
    Ice makers
    BY-280F, IM-12, IM-15, etc.
  • Chest-bonets ROSSO
    Chest-bonets
    210 NT, 250 HT, etc.
  • Refrigerator tables ROSSO
    Refrigerator tables
    BAR-250, BAR-360, etc.
  • Machines for popcorn, hot dogs and cotton candy ROSSO
    Machines for popcorn, hot dogs and cotton candy
    HP-6C, HEC-03, etc.
  • Toasters ROSSO
    Toasters
    HET-6, HET-150, etc.
  • Hamburger Presses ROSSO
    Hamburger Presses
    HF-100 PRO, WF-A130, etc.
  • Thermal showcases ROSSO
    Thermal showcases
    HW-1P, HW-2P, HW-815, etc.
  • Marmites ROSSO
    Marmites
    81010SP, SB-6000 PRO, etc.
  • Coffee machines ROSSO
    Coffee machines
    VTB-302-1D1F, etc.
  • Package sealers ROSSO
    Package sealers
    SF-200, SF-300, SF-400, etc.

NEW TECHNOLOGIES GROUP

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